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Policies

Shipping & returns

Clear, fair policies — so you know exactly what to expect.

Shipping

Standard shipping

Rs 199 for orders below Rs 3,000. Orders of Rs 3,000 or more ship free. Delivered in 3–7 business days.

Cash on delivery

Pay when your order arrives at your door. No advance payment required.

Careful packing

Fragile items, including glass lamps and shades, are packed securely for transit.

Returns

If you are not satisfied, we accept returns within 30 days of delivery.

Eligibility

Items must be unused, undamaged and in their original packaging.

Process

Contact us with your order number and the reason for the return, and we will guide you through the next steps.

Damaged on arrival

If your lamp arrives damaged, contact us with your order number and photos of the damage.